As it has always been, the safety and security of our guests and associates remain our highest priority.
Individuals are required to sanitise their hands at entrances, check-in counters and before entering our buildings. We have also implemented the following hygiene protocols to ensure the safety of our guests and staff.
Strict room cleaning policies to eliminate cross-contamination between rooms.
Our breakfast will change as follows to increase hygiene and cater for social distancing in the kitchen and the restaurant.
On a daily basis, we are working to ensure that we meet the latest guidelines on hygiene and cleaning. Our health and safety measures are designed to address a broad spectrum of viruses, including COVID-19, and includes all necessary cleaning procedures.
The NICD Hotline is available to all staff and guests. In the event that anyone feels ill after travelling from countries with coronavirus, the South African Department of Health advises first phoning the National Institute of Communicable Diseases (NICD) helpline rather than going straight to a medical facility, to prevent potential contamination. The NICD hotline number is 080 002 9999.
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